Cooper Hewitt Smithsonian National Awards Lookbook, Story 6

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LIVE BLUE
We all remember the public and political debate that preceded the Affordable Care Act. It was a game changer for health insurance companies but confusing to the general public. The CEO of Blue Cross Blue Shield Kansas City reached out to Willoughby to help them reimagine an alternative service platform that would help customers navigate the numerous policy choices. The design solution was an inviting health-focused brand and retail store experience that engaged consumers with insurance options but also encouraged healthy living with free classes in wellness and on-site fitness activities. The Live Blue store, designed in collaboration with Helix Architects and the BCBS retail group, is an award-winning communal gathering place that focuses on wellness, information, and individual support to navigate the complex world of health insurance. Stores are located in Kansas City and Minneapolis.

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